Shipping Policy

At Asiacad Solutions (“we,” “our,” or “us”), we strive to provide timely and reliable shipping for all Door Camera Bells, Surveillance Cameras, WiFi/Extenders, and related products purchased through www.asiacadsolutions.com. This Shipping Policy outlines the terms, procedures, and expectations for delivery.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• During high-demand periods, processing times may be slightly longer.
• You will receive an email confirmation once your order has been shipped, including tracking information where available.

2. Shipping Methods & Carriers

• We use reliable shipping carriers to deliver products to your specified address.
• Shipping methods and delivery times may vary depending on product size, location, and service level selected at checkout.

Estimated Delivery Times:

• Delivery dates are estimates and cannot be guaranteed.

3. Shipping Costs

• Shipping costs are calculated at checkout based on product weight, dimensions, and destination.
• Certain promotions may include free shipping, as specified at the time of purchase.
• Any applicable customs, duties, or taxes for international orders are the responsibility of the customer.

4. Address Accuracy

• Customers are responsible for providing an accurate and complete shipping address.
• We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.

5. Order Tracking

• Once your order ships, we provide tracking information via email.
• You can track your shipment using the carrier’s tracking system.

6. Lost or Damaged Shipments

• In the rare event of lost or damaged shipments, contact us immediately at support@asiacadsolutions.com or +1 (844) 524-7811.
• We will investigate and work with the carrier to resolve the issue.
• Claims must be reported within 7 days of delivery for damages or loss.

7. International Shipping

• Currently, shipping is available only to select regions. Please contact our support team for international shipping inquiries.
• Customers are responsible for all import duties, taxes, and fees associated with international shipments.

8. Contact Information

For questions regarding shipping, delivery times, or tracking:

• Email: support@asiacadsolutions.com
• Phone: +1 (844) 524-7811
• Website: www.asiacadsolutions.com